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[ Solutions > IDX E-Bookstore - Features ]

Store Management

IDX e-Bookstore comes complete with a set of predefined business rules to simplify the process of building your online store. Then, the browser-based administration interface provides access to an array of more sophisticated tools to maintain your catalog and inventory, manage accounts, handle order fulfillment responsibilities, and generate detailed sales and website traffic reports.

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Product Catalog Management

In an online catalog, openness and transparency are as important as they are in a real-world retail space, but an online catalog also depends on responsiveness for usability. The IDX e-Bookstore solution provides a dynamic and a well thought browsing experience that gets you selling merchandise online as easy as possible and fast as possible. For example, it limits the clicks it takes for a shopper to move through the catalog, as well as make it easy to backtrack along the way. It allows visitors to preview the online catalog content that is available along a path, making it easier to find a route to the right merchandise.

 
Unlimited number of products.
 
Unlimited number of product categories (groups) and unlimited number of product sub-categories.
 
Unlimited number of hierarchies of products based on product categories - Usually a book belongs to a single product category such as History. The IDX e-Bookstore solution allows a Book to belong to more than one category. For example a book could belong to History, Religion, Reference etc. Having multiple hierarchies, with several possible paths for the user rather than a single path, is like having the same item available in several areas of a store. It just becomes easier for the customer to find the desired merchandise.
 
Unlimited number of hierarchies of products based on marketing categories. Examples are: Gift Ideas, Best Sellers, Award Winners, Special Sales, New Items etc.
 
Unlimited number of hierarchies of products based on languages. In addition to the base English language, products can belong to many languages. Sorting and searching is also facilitated by language.
 
Multilingual and Bilingual product designations.
 
Three (3) levels of visual elements/images. Small for preview, medium for product detail and large for full size. A small picture of a book will be provided while browsing/searching, a medium size picture will be provided when a book is selected and a large size picture could also be provided for clear representation of a book's cover page.
 
Search Engine loading. For each product the IDX e-bookstore solution provides for embedding keywords (not visible to the shopper) within a product's data to facilitate enhanced searching. For example, a book on history even though it may have a comprehensive description, it may not contain all the appropriate keywords that a search engine may find.
 
Ability to highlight specific products by presenting them in several areas of the Web site or all areas of the Web site. For example, an area on the right side of each Web page is reserved for the purpose of highlighting specific items within the Web Site.
 
Products as Sets. Ability to designate that several products are part of a set.
 
Ability to designate a product to appear on the Web site's Home page.
 
Ability to designate a product to appear on the Product Home Page.
   

Shopping cart
     
 
Easy to navigate and understand.
 
Fast and reliable. Allows a customer to change the quantity of items in their cart, or remove them altogether.
 
Choice of payment methods. Pay by Check, Money order or Credit Card.
 
Accurate ordering. Verifies fields in order submissions for completeness. Verifies Credit Card Numbers to assure mathematical validity.
 
Issues unique order numbers for inquiries and tracking.
 
Secure ordering: assures customer confidence through Secure Socket Layer (SSL) encryption of sensitive customer and credit card information.
 
Calculates all shipping, handling. Allows customers to select from the various shipping methods and calculates the cost for that method. Supports a mix of shipping exempt and non-shipping exempt items, tracking fees accurately. Handles "intangible" items such as electronic downloads so they do not inadvertently incur a shipping charge.
 
Distribution Center based shipping.
 
Calculate Discounts. Allows to run sales and promotions just like regular retail stores. You to establish quantity discount tiers by product, by order subtotal or both.
 
Calculates sales tax for application to "home state" customer orders. Allows a mix of tax exempt and non-tax exempt items.
 
Euro currency support.
 
Provides a "Continue Shopping" link that allows shoppers to go back to the page they came from after adding an item to the cart.
 
Verifies fields during checkout for completeness.
 
Builds customer confidence, which sells your goods.
   

Credit Card Processing

IDX e-Bookstore supports any Credit Card and any Real-time credit card processing gateway.

It provides a seamless payment processing solution that gives you back-end connectivity to all leading payment processing networks and allows a Web site to support multiple payment types. It is designed for scalability and reliability; it processes large numbers of transactions simultaneously to ensure that customers are not kept waiting and that no transactions are lost or delayed during the buying process.

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Orders Management

IDX e-Bookstore provides fast and accurate order processing. Every customer's successful order is processed and all detailed information is stored in the Orders database.

Email order confirmation, with detailed information, is also forwarded to customer.

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Accounts Management

The IDX e-Bookstore solution provides ease of use and administration for the customer:

 
It allows new users to easily create a user account, and existing users, who have logged on, to modify account information.
 
It minimizes the amount of information required to set up a customer account and capture information entered at checkout (shipping/billing addresses) to simplify future purchases. When a user logs on, customer information is retrieved from the database and stored in session state to facilitate a richer user experience.
 
It allows for the fully automated management of:
 
Forgotten passwords: The system will facilitate a secure and expedient way of requesting and obtaining a new password without human intervention.
 
Change in User Name (email address): The system will facilitate a secure and expedient way of changing the user name and readjust security and account information (Orders, subscriptions, downloads) without human intervention.
 
Email changes in status confirmations are forwarded to the customer.

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Search Engine

IDX e-Bookstore provides a powerful search engine, which includes a standard search mechanism as well as full text capabilities in English, Greek, German, French, Russian, Spanish, as well as many other languages. It can also be further customized to a more user friendly, example driven interface, exposing some of its more advanced features to the user.

Standard IDX e-bookstore search:

 
Title/Sub-title
 
Author/Artist
 
ISBN/ASIN/UPC
 
Keywords
 
Sorted by:
 
Product Categories (Books, Music, Art, etc.)
 
Marketing categories (New Items, Best Sellers, Gift Ideas, etc.)
 
Languages (English, Spanish, French, Greek, Russian, German, etc.)

Full Text Search:

 
All words - Find data containing all your words, in any order. This narrows your search.
 
Any words - Find data containing one or more of your words. This broadens your search.
 
Word variants - Also find variations on your words. For example, a search for "create" will also find "creates", "creating", "created", and "creator".
 
Fuzzy search - Find similar words or phrases. For example, a search for Religion will also find such phrases as Religious Studies and Religion Research.
   

Subscriptions Management

IDX e-Bookstore provides for a fully automated subscription processing. It includes both hard and soft good items.

 
Hard copy items:
 
Magazines
 
News papers
 
News Letters
 
Electronic items:
 
Electronically distributed (download) Subscriptions
 
E-books
   

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